Question 1

Where is The 3 Brooms located, and do you ship?

Accepted Answer

We're a small artisan apothecary based in Arkansas, handcrafting everything in small batches. We ship nationwide every order is made with the same care whether it's headed down the road or across the country

Question 2

What makes your products different from commercial skincare?

Accepted Answer

Every formula is made in small batches using carefully selected botanical ingredients, nourishing plant butters, and quality oils, no mass production, no shortcuts. Each item is researched and crafted using respected cosmetic formulation practices, so you're getting something both beautiful and thoughtfully made.

Question 3

Are your products handmade?

Accepted Answer

Yes, every single item from soaps to whipped body butters to beard oils are handmade by us, in small batches, from start to finish.

Question 4

What if I have sensitive skin?

Accepted Answer

We know skin sensitivities vary from person to person. If you have known sensitivities or allergies, we recommend reviewing the full ingredient list on each listing before purchasing, and doing a small patch test first. Feel free to message us with any ingredient questions,  we're happy to help you find the right fit.

Question 5

Do you offer custom or personalized orders?

Accepted Answer

We love bringing a little extra magic to special requests! Message us through Etsy or Wix and we'll let you know what's possible for your order.

Question 6

What's the inspiration behind The 3 Brooms?

Accepted Answer

Our products draw from folklore, nature, and the traditions of the Wheel of the Year are woven into everyday self-care so a little bit of everyday magic can be part of your daily routine, not just special occasions.

Question 7

How should I store my products?

Accepted Answer

Since our items are handmade with natural ingredients and free from harsh preservatives found in mass-market products, we recommend storing them in a cool, dry place away from direct sunlight to help them stay at their best.

Question 8

Is everything natural?

Accepted Answer

As natural as nature will allow! We lean heavily on botanical ingredients, plant oils and butters, and traditional formulation methods. That said, some products include cosmetic-grade preservatives to keep them safe and shelf-stable, and a few use fragrance oils rather than pure essential oils for scent complexity or safety reasons. Those details are always listed in the ingredients on each product page. Got a specific ingredient question? Just ask we're happy to help you find the right fit.

Question 9

Can I Return a Product

Accepted Answer

Due to the handmade and personal-care nature of our products, we don't accept returns or exchanges. If your item arrives damaged, please reach out within 7 days of delivery with photos as proof, and we'll take care of you.

Question 10

Do you offer custom or personalized orders?

Accepted Answer

We love bringing a little extra magic to special requests! Message us through Etsy and we'll let you know what customization options are available for your order,  whether that's a scent swap, size change, or something entirely custom.

Frequently asked questions

Where is The 3 Brooms located, and do you ship?

What makes your products different from commercial skincare?

Are your products handmade?

What if I have sensitive skin?

Do you offer custom or personalized orders?

What's the inspiration behind The 3 Brooms?

How should I store my products?

Is everything natural?

Can I Return a Product

Do you offer custom or personalized orders?